Carrier agnostic locker networks – Examining how posts are embracing a carrier-agnostic approach for their locker networks. Published January 2020.
Self service in post offices – Looking at how new self-service technologies could spell the end of the manned post office. Published June 2019.
Supporting SMEs – How can posts better help SMEs navigate the cross-border commerce maze? Published January 2017.
Amazon’s Dragon Boat – What should carriers be doing to tackle the threat of Amazon’s Dragon Boat? Published June 2016
PTIcrossborderdelivery.Sept2015 – What do retailers expect from a cross border delivery service?
PTIpodesign.June2014: Four retail experts discuss how post office design could be improved to increase revenue generation.